Refund policy

CBT Auto Parts – Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at admin@cbtautoparts.com. If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any questions regarding returns, you can always reach us at admin@cbtautoparts.com.

---

Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

---

Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty products)

• Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you have questions about a specific item, please get in touch before making your purchase.

---

Exchanges
The fastest way to ensure you get the item you want is to return the product you have. Once the return is accepted, you can make a new purchase separately.

---

Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund was approved. If approved, the refund will be processed automatically to your original payment method. Please note it may take some time for your bank or credit card company to process and post the refund.