Welcome to our FAQ section.
At CBT Auto Parts, we want your shopping experience to be simple and stress-free. Here you’ll find answers to the most common questions about orders, shipping, returns, and product information.
If you can’t find the answer you’re looking for, our team is always here to help — just reach out at admin@cbtautoparts.com or call us on +61 405 244 342.
FAQ – CBT Auto Parts
Yes, we deliver to all Australian states and territories using trusted domestic carriers.
Yes, international shipping is available to select countries. Please contact us at admin@cbtautoparts.com for more details on availability, delivery times, and costs.
Standard delivery takes 3–7 business days, and express delivery takes 1–3 business days after your order is processed.
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Once your order has shipped, you’ll receive a confirmation email with tracking details so you can monitor the progress of your shipment.
If you experience any issues, please contact us at admin@cbtautoparts.com within 7 business days of your delivery (or expected delivery date). If damaged, please include photos so we can resolve the issue quickly.
Yes, unused items can be returned within the timeframe specified in our Return Policy. Returned products must be in their original packaging.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.